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RSPB Big Garden Birdwatch

The world's biggest birdwatch takes place on a single weekend in January and is hugely popular nationwide.

Any website has to be as usable and problem-free as possible - that goes without saying - but in the case of Big Garden Birdwatch it is make or break. It's all over in two days so any issues will not only trigger a deluge of complaints and queries but could also result in complete failure.

The 2011 survey was the biggest ever with nearly 700,000 people taking part.